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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Recent transport and insurance industry attention on lithium-ion battery safety is a timely warning for Australian truck operators. The issue is no longer limited to consumer products catching fire in homes or warehouses. Batteries now move through freight networks in tools, scooters, e-bikes, electronics, spare parts and energy storage equipment, and that creates a different risk profile for carriers, depots and subcontracted linehaul work. - read more
Recent fleet and transport industry coverage has again highlighted faster movement toward battery-electric and lower-emissions heavy vehicles in Australia, with truck makers, councils, logistics operators and specialist fleets moving beyond short demonstration runs. For truck operators, the insurance question is not simply whether electric trucks are better or worse than diesel. The practical issue is whether the policy reflects a different asset profile, different repair pathway and different downtime risk. - read more
Recent heavy vehicle industry reporting has again highlighted roadside compliance activity, with enforcement attention on mechanical condition, fatigue records, load restraint and day-to-day maintenance evidence. For truck operators, the message is broader than avoiding an infringement. A defect notice, preventable breakdown or poorly documented maintenance program can also shape how an insurer views risk when cover is renewed or when a claim is assessed. - read more
Fresh motor insurance commentary across the Australian market is again pointing to a practical issue truck operators know well: repairing vehicles is becoming more complex, more expensive and, in some cases, slower. For heavy vehicle businesses, this is not just a workshop problem. It can influence claim outcomes, renewal pricing, excess settings and the amount of time a truck is off the road after an incident. - read more
Welcome to our guide on cutting truck insurance costs! Truck insurance is a must-have for fleet managers, but it can be expensive. This article will explore ways to make it more affordable while ensuring your trucks are adequately covered. - read more
In the world of trucking, understanding the ins and outs of insurance is crucial. Jargon and complex terms can be daunting, yet they hold the key to ensuring your claims are processed smoothly and efficiently. - read more
Truck insurance in Australia can include comprehensive, third party property damage, fire and theft, liability, cargo, downtime and other optional covers. This guide explains what each type generally protects and the key questions to ask before comparing policies. - read more
Refrigerated truck insurance is a specialized insurance coverage tailored for vehicles equipped with refrigeration units. These trucks are crucial for transporting perishable goods, such as food and pharmaceuticals, that need to be kept at specific temperatures during transit. The insurance covers not only the truck itself but also the refrigeration equipment and the contents being transported. This coverage is essential for protecting both business assets and the goods that can be significantly impacted by temperature changes during transport. - read more
Knowledgebase
Depreciation: The reduction in the value of an asset over time, used in insurance to calculate the actual cash value of property.
