Truck Cover Australia :: Contact Us

Contact Truck Cover Australia

truck-cover.com.au

How can we help you today?

Whether you’d like to explore Truck Cover Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Truck Cover Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Insurance News

Could AI Speed Up Heavy Vehicle Repair Claims?
Could AI Speed Up Heavy Vehicle Repair Claims?
23 Jul 2026: Paige Estritori
Australian smash repair insurtech DingGo has introduced an AI platform designed to produce rapid crash repair estimates from vehicle photos, adding another signal that claims technology is moving quickly across the motor insurance sector. Its Crash Intelligence AI tool uses a large dataset of completed Australian repairs to estimate likely repair costs, with the company positioning it for dealer groups, independent repairers and panel shops. - read more
Why Truck Insurance Pricing Is Splitting for Australian Fleets
Why Truck Insurance Pricing Is Splitting for Australian Fleets
16 Jul 2026: Paige Estritori
Australia’s insurance market has moved into a more competitive phase, but truck operators should not assume that softer conditions will translate into automatic premium relief. A July 2026 market overview reported that insurer appetite remains strong for well-presented commercial risks, yet motor insurance is becoming sharply divided between disciplined fleets and higher-risk heavy vehicle operations. - read more
What PSC’s Transport Broker Investment Means for Truck Operators
What PSC’s Transport Broker Investment Means for Truck Operators
02 Jul 2026: Paige Estritori
PSC Insurance Brokers’ investment in MA Insurance Brokers is a timely reminder that transport insurance in Australia is becoming more specialised, more relationship-driven and more closely tied to claims performance. The deal, announced on 25 June 2026, sees MA begin operating as PSC Transport Insurance Brokers, with founders Barry Mathison and Mariann Illyes remaining involved as managing principals. - read more
New Draft Insurance Code Puts Motor Claim Delays in Focus
New Draft Insurance Code Puts Motor Claim Delays in Focus
25 Jun 2026: Paige Estritori
Australia’s general insurance sector is facing a proposed step-up in accountability, with the Insurance Council of Australia opening consultation on a new draft General Insurance Code of Practice on 24 June 2026. For truck owners, small fleet operators and transport businesses, the most relevant shift is not just the wording of the code, but the possibility that parts of it could become contractually enforceable for the first time, subject to ASIC approval. - read more
Truck Insurance Articles

Crane Truck Insurance Cover
Crane Truck Insurance Cover
Crane truck insurance cover is a specialized type of coverage designed to protect the unique needs of crane truck operators and owners. It provides financial protection against a range of risks specific to the operation and ownership of crane trucks. For many Australian business owners, operating a crane truck is essential for the logistics, construction, and heavy lifting sectors, where precision and safety are paramount. - read more
Prime Mover Insurance Cover
Prime Mover Insurance Cover
Insurance is a crucial aspect of operating a prime mover, especially within the dynamic landscape of the Australian trucking industry. It provides a safety net against a variety of risks that can affect your business's bottom line. Whether it's covering damages from road accidents, theft, or unexpected mechanical failures, having the right insurance can help truck owners and operators manage potential financial setbacks. - read more
The Role of Preventative Maintenance in Reducing Your Truck Insurance Premiums
The Role of Preventative Maintenance in Reducing Your Truck Insurance Premiums
For many Australian business owners, truck insurance is a crucial part of financial planning. It protects your investment and keeps your operations running efficiently. Truck insurance isn't just about compliance; it's about security and peace of mind. - read more
Maximising Your Coverage: Finding the Right Truck Insurance for Fleet Managers
Maximising Your Coverage: Finding the Right Truck Insurance for Fleet Managers
Welcome to our guide on maximizing your coverage by finding the right truck insurance for fleet managers. If you're managing a fleet of trucks, you already know the importance of keeping them on the road and running smoothly. But have you considered just how crucial the right insurance policy is to your operation? - read more

Knowledgebase
Elimination Period:
The time period between an injury and the receipt of benefit payments from an insurer, particularly in disability insurance.