Truck Cover Australia :: Contact Us

Contact Truck Cover Australia

truck-cover.com.au

How can we help you today?

Whether you’d like to explore Truck Cover Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Truck Cover Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Heightened Road Risks During Holiday Season: Insurers Issue Warnings
Heightened Road Risks During Holiday Season: Insurers Issue Warnings
20 Jan 2026: Paige Estritori
As the Australian summer school holidays coincide with peak freight activity, insurers and transport specialists are raising concerns about heightened road risks. The surge in freight traffic, coupled with increased holiday travel, amplifies the potential for road incidents, particularly involving heavy vehicles. - read more
Insuregroup's Remarkable Growth in Truck Insurance Policies
Insuregroup's Remarkable Growth in Truck Insurance Policies
20 Jan 2026: Paige Estritori
Insuregroup, a specialist insurance brokerage serving Australia's transport and logistics sector, has recently announced a significant milestone: processing over 10,000 insurance policies since its inception, with a 25% increase in policy volume over the past year. This growth underscores the escalating demand for comprehensive truck insurance solutions tailored to the unique needs of Australian freight operators. - read more
NTARC Report Identifies Inattention and Speed as Primary Factors in Major Truck Crashes
NTARC Report Identifies Inattention and Speed as Primary Factors in Major Truck Crashes
20 Jan 2026: Paige Estritori
The National Truck Accident Research Centre (NTARC) has released its latest Major Incident Investigation Report, shedding light on the predominant causes of significant truck crashes across Australia. The findings reveal that human factors, particularly inattention, distraction, and inappropriate speed, continue to be the leading contributors to these incidents. - read more
Queensland Integrates Heavy Vehicle Compliance with National Regulator
Queensland Integrates Heavy Vehicle Compliance with National Regulator
12 Jan 2026: Paige Estritori
In a significant move towards regulatory uniformity, Queensland has transitioned its heavy vehicle compliance responsibilities to the National Heavy Vehicle Regulator (NHVR). This change, effective from February 19, 2024, positions Queensland alongside New South Wales, South Australia, Victoria, Tasmania, and the Australian Capital Territory in adopting a cohesive approach to heavy vehicle oversight. - read more
Truck Insurance Articles

Maximising Your Coverage: Finding the Right Truck Insurance for Fleet Managers
Maximising Your Coverage: Finding the Right Truck Insurance for Fleet Managers
Welcome to our guide on maximizing your coverage by finding the right truck insurance for fleet managers. If you're managing a fleet of trucks, you already know the importance of keeping them on the road and running smoothly. But have you considered just how crucial the right insurance policy is to your operation? - read more
How Preventative Maintenance Can Reduce Your Truck Insurance Costs
How Preventative Maintenance Can Reduce Your Truck Insurance Costs
As a proud truck owner, you understand that your vehicle is more than just a means of transportation; it's a vital part of your livelihood. With the unique insurance needs specific to your industry, ensuring that your truck is well-maintained can have a substantial impact on your insurance costs. - read more
Tips to Cut Your Truck Insurance Costs
Tips to Cut Your Truck Insurance Costs
Welcome to our guide on cutting truck insurance costs! Truck insurance is a must-have for fleet managers, but it can be expensive. This article will explore ways to make it more affordable while ensuring your trucks are adequately covered. - read more
5 Tips for Truck Owners to Navigate the Insurance Claims Process
5 Tips for Truck Owners to Navigate the Insurance Claims Process
Welcome to our comprehensive guide on navigating the insurance claims process as a truck owner in Australia. We understand that owning and operating a truck comes with unique challenges, and managing insurance claims effectively is one of them. This article aims to equip you with essential tips and knowledge to ease the claims process, potentially saving you time and money. - read more

Knowledgebase
Policyholder:
The individual or entity who owns the insurance policy.